Privacy Policy

Responsible for the processing of personal data described in this statement is:

HouseOfTrading Gasser

Owner: Jan Gasser

Staatsstrasse 121

9445 Rebstein

Switzerland

Email: support@houseoftrading.com

Website: https://houseoftradinghub.com

This privacy statement explains how we process personal data in connection with our website, memberships, community offerings and support requests.

The privacy policies of external platforms also apply to their offerings. This statement is governed by the Swiss Data Protection Act. To the extent the EU General Data Protection Regulation (GDPR) applies, we also take its requirements into account.

Depending on which offerings you use, the following data in particular may be processed:

• Contact details: name, email address and information you share with us in a request.
• Account and membership data: username, platform ID, chosen membership, contract term and access permissions.
• Order and payment information: product booked, invoicing details, transaction reference and payment status.
• Communication data: support requests, messages and posts in community areas we look after.
• Technical access data: IP address, time of access, pages visited as well as browser and device information.

We process personal data where necessary for the following purposes:

• Providing and securing our website.
• Entering into and performing membership contracts.
• Activating and managing community access.
• Processing payments and fulfilling accounting obligations.
• Answering enquiries and providing support.
• Moderating our community and preventing misuse.
• Complying with legal obligations and asserting or defending legal claims.

Where the GDPR applies, processing takes place in particular for the performance of a contract, for compliance with legal obligations, on the basis of legitimate interests in the secure operation of our offerings, or on the basis of your consent. The applicable basis depends on the specific processing operation.

When you visit the website, the technical infrastructure processes access data in order to deliver pages, detect errors and fend off attacks.

Hosting provider: [add name and address]

Countries of processing and access: [to be added]

Retention period of access logs: [to be added]

Further service providers used, for example for email delivery, databases or security functions: [add providers, purposes and affected data].

When you purchase a membership via Whop or another payment service offered, the respective platform processes the data required for the order and payment.

We process the order and membership information transmitted to us where necessary to allocate your payment, administer your contract and activate your access.

Providers actually used, data transmitted and links to their privacy policies: [to be added].

When you take part in our Discord or Telegram offerings, we process the information required for community management, communication and moderation. This may include your username, your platform ID, membership roles and your posts.

Depending on the channel and platform settings, other members can see your posts and profile information.

Discord and Telegram also process data under their own responsibility. Their privacy policies apply to the use of their respective platforms.

Bots and automations used: [add names, permissions, data access and retention periods; if none are used, state this accordingly].

[Adapt this section to the actual configuration of the website.]

Here the cookies and comparable storage technologies used are listed with their purpose, provider and duration:

[Add strictly necessary technologies as well as, where applicable, analytics, marketing and embedded third-party services.]

Where consent is required, the technologies in question are only used after your approval. You may withdraw consent you have given with effect for the future via [add setting].

[Only describe features actually offered; remove paragraphs that do not apply.]

With AI-supported analyses, texts, charts and uploaded files you enter may be processed by technical service providers.

AI providers, data transmitted, purpose, countries of processing, retention periods and possible use for model training: [to be added].

With copy trading offerings, a distinction must be made between processing on the external trading platform and data that HouseOfTradingHub itself receives.

Trading platforms as well as account, allocation, commission or trading data visible to HouseOfTradingHub: [to be added].

We disclose personal data where necessary for the purposes described, for example to technical service providers, membership and payment platforms or legally competent authorities.

When processing takes place abroad, we observe the legal requirements. Where necessary, suitable data protection guarantees are agreed or statutory exceptions are applied.

Recipient countries and any guarantees used: [to be added for the services actually used].

We retain personal data for as long as necessary for the respective purposes. Statutory retention obligations and the necessary preservation of evidence may require longer storage.

Subsequently, the data is deleted or anonymised unless further permissible processing is required.

Concrete periods or deletion criteria for accounts, memberships, support requests, community bot data and backups: [to be added].

We take appropriate technical and organisational measures to protect personal data. These are based on the nature, scope and risks of the respective processing.

Absolute security in the storage or transmission of data cannot be guaranteed.

Under applicable data protection law, you may in particular request information about the processing of your personal data and the correction of inaccurate data.

Subject to the respective legal requirements, further rights exist, for example the right to erasure, data disclosure or portability. Where the GDPR applies, rights to restriction of processing and objection may also apply.

If processing is based on your consent, you may withdraw it with effect for the future.

Direct corresponding requests to the contact address given in item 1. To prevent unauthorised disclosure, we may require appropriate proof of identity.

You may also contact the Swiss Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch. Where the GDPR applies, you have the right to lodge a complaint with the competent supervisory authority.

We adapt this privacy statement when our data processing or legal requirements change. The current version is published on our website. Where necessary, we will additionally inform you of material changes.